The Challenge 

EZRA's rapid North American expansion faced critical sales hiring obstacles. Their existing account executives lacked the aggression needed for competitive markets, while skills mismatches within the sales team created performance gaps. A lengthy hiring process and reliance on the parent company hires limited access to external talent with essential HR-tech experience.

Initial assessment

  • Revealed gaps between required skills and team capabilities
  • Target sales culture definition identified need for more aggressive, risk-taking personalities
  • Lengthy hiring process hindering competitive talent acquisition in North American markets

Solution Implementation 

FOUND deployed their sales talent community with targeted active outreach in the highly competitive Greater NYC area. Using proprietary matching algorithms and structured engagement timelines, they identified candidates who fit both EZRA's performance requirements and cultural DNA.

Measurable Results

Record-breaking sales performance

New hires closing first deals in unprecedented time

Cultural transformation

100% culture fit rate for placed candidates

Improved hiring efficiency

Streamlined process with consistent candidate quality

Ongoing partnership

Continuous hiring success across multiple roles

Business Impact Cost savings from improved hiring efficiency eliminated the talent acquisition bottleneck. Better candidate-culture matching resolved performance inconsistencies while accelerating revenue generation in competitive markets.

'"FOUND made me feel really confident about our hiring process. When candidates come through them, they genuinely want to be here. They arrive with a strong understanding of our company and bring loads of positive energy to the organization."
"We have individuals who are closing their first sales deal in record time on our North America sales team. More than anything, they fit with our culture - they're good people who want to learn and take risks."
— Dana Ianuzziello, EZRA

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FLOWIT

(Human Resources Services • 30+ employees)

"FOUND wants to make sure that you hire the best person for your open position. For 80% of the profiles I get from FOUND, I go for a first call because I know they really have a chance to get the job."

Bjorn Frohlich, FLOWIT

80%

first call conversion rate

3x

better retention

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Bjorn Frohlich, FLOWIT
Bjorn Frohlich, FLOWIT
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